Privacy Policy for MSM Surface Pro, LLC

Effective Date: March 7, 2025

MSM Surface Pro, LLC we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide through our Facebook Lead Form. By submitting your information, you agree to the terms outlined in this policy.

1. Information We Collect

When you submit a Facebook or contact Lead Form, we may collect the following personal information:

• Full Name

• Phone Number

• Email Address

• Location/Address (if applicable)

• Service Interests

• Other information relevant to your inquiry

2. How We Use Your Information

We use the information collected to:

• Contact you regarding your inquiry about our services.

• Provide estimates, schedule appointments, or follow up on service requests.

• Improve our customer service and marketing efforts.

• Send promotional offers or updates about our services (if you opt-in) through a third party affiliates.

• Comply with legal and regulatory requirements.

3. Sharing and Protection of Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist in delivering our services (ie. scheduling software, payment processors).

• Legal Compliance: If required by law, court order, or government request.

• Business Transfers: If MSM Surface Pro, LLC is involved in a merger, sale, or acquisition.

We take reasonable measures to secure your personal information from unauthorized access, disclosure, or misuse.

4. How Long We Keep Your Information

We retain your information for as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, or resolve disputes. If you wish to have your information deleted, please contact us.

5. Your Choices and Rights

You have the right to:

• Request access to your personal information.

• Request corrections or updates to your information.

• Opt-out of marketing communications at any time.

• Request deletion of your personal information

To exercise these rights, please contact us at msmsurfacepro@gmail.com

6. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.